Help Center

FAQ

Our Brand

What is so special about Abundance Box?

Ordering

Can I modify or cancel my order?

Can I place an order by phone?

Do you offer gift packaging?

How do I offer a gift for someone?

Do I need to have an account with Abundance Box to place an order?

The website does not recognize my account log-in information, what should I do?

What should I do if I receive the wrong item(s)?

Is there any limit to the amount I can order?

Entering discount/gift card code

Payment

What payment methods do you accept?

When will I be charged?

I am having trouble checking out using PayPal; can you help?

Are duties and taxes included?

Shipping

When is my order shipped and how long does shipping take?

Do you offer Saturday and Sunday delivery?

Orders will not be shipped on the following holidays:

How will I know my order has shipped?

How can I track my order?

What if I didn’t receive my item?

International Orders

International Shipping

Will I have to pay for customs or Import taxes?

In what currency are your prices?

Returns and Exchanges

Return Policy

Return Instructions

Refunds (If Applicable)

Late or missing refunds

Exchanges